Get Your Loved One Into The Phoenix House
No matter how much you want to “get your loved one into The Phoenix House”, they must be the ones to ask us for help. You may contact us with questions and facilitate their transportation, but an individual who is pressured to come in is unlikely to be accepted.
They must show their own commitment in order to be admitted. If your loved one is in jail, they may write or contact us and request an admission screening. They need only bring 2 suitcases, 1 carry bag and a deep desire to change. The intake process can take several hours.
There is an individualized deliberation process for each applicant. If Phoenix House staff feels there is not a commitment to change or the applicant is entering treatment solely to avoid consequences, the applicant is unlikely to be accepted.
Phoenix House Visitation Policy
Visitation hours will be Saturdays from 2pm till 4pm.
Each client is allowed 2 visitors per visitation.
No visitors under 17 years of age permitted.
Each visitor must attend a mandatory one-hour Family Orientation Program from 1pm till 2pm (in Phoenix House conference room) prior to visitation with the client being permitted. See Family Corner tab on this website’s Homepage.
All visitors must remain in gym while on Phoenix House property. No smoking, vaping or smokeless tobacco will be permitted. Visitors are not allowed in the male or female smoking areas. Visitors are not permitted in male or female living areas. Visitors are not permitted in male or female day rooms.
To protect the privacy of our clients NO Cell phones will be permitted during visitation.